Social Customer Service White Paper

http://www.conversocial.com/landing

If you are managing Social Media for your library, check out the free Conversocial White Paper that just came out. 

It’s a business-centric* white paper that talks about how companies should use Social Media for customer service exchanges.  It’s a nice start to a bigger topic…how are you using social media to attract, engage, and assist your library users?  

*Libraries are a business too!  

 

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